No cancellation can be done once the order and services are paid and confirmed. As always at IKEA, we ask our customers to do their part … and together we save. My furniture is missing a piece/hardware, how can I get it? Information requested may include name, title, company, address, e-mail address, and phone number. How can I get a copy of the IKEA catalogue? Delivery & service fee varies, depending on the product costs, assembly complexity and quantity of items intended for purchase. These items did not come on the delivery dates. 10. You can find the opening hours within the IKEA Alexandra and IKEA Tampines store pages. New Ikea jobs added daily. How do I tell you that I require drilling service for my purchase? For driver who is on the way to order destination: Driver will call to confirm the order prior to departing. Lines are open daily between 10 AM – 11 PM. However, the service does not include electrical and plumbing. We'll keep you posted as to the status of your delivery with a notifcation e-mail and tracking number. General enquiries/ Amendments to delivery or assembly orders For any enquiries, please send an e-mail to enquiry@IKEA.com.hk; we will respond within 48 hours via e-mail or telephone call.To ensure a smooth and efficient response, we would be most grateful if you could include the information below: • Sales order number - which is a 8 figure number with WS, MS, SS, KS, CS … 8. Find out more about browser cookies. *Chinese New Year, Hari Raya Puasa, Deepavali, Christmas, etc. 365-Day Return. For Truck, you will receive SMS notification and call prior to your scheduled appointment on the day of delivery. Assembly. Choose your product, add to cart & amend the quantity, Choose payment options and finalise payment, You will see the payment transaction status on your screen, For a successful transaction, we will email you the order confirmation shortly. Be sure to visit your local IKEA store for a look at our full selection. How environmentally friendly is the IKEA catalogue? We only deliver to addresses within the mainland of Singapore and Sentosa Island, excluding the non-delivery zones below. 6. Yes, earn 1 point for every $1 spent. The profile of our well-designed and high-quality range is distinctively Swedish/Scandinavian. Are your prices online the same as in store? IKEA 33; Filter results Close. Zaki told me the items will be delivered tomorrow even though he doesnt really know where or who the items are with right now. The IKEA group is the biggest group of franchisees operating over 100 IKEA stores. If you would like to return your products to one of our IKEA stores, please bring along a printed copy of the tax invoice you received per e-mail after your purchase. [GIVEAWAY] Win the EFTERTRÄDA collection! IKEA gift cards. Numerous individuals buy their furniture and … Will not be offering IKEA FAMILY food promotions temporarily; Restaurant Opening Hours. GOGOX(formerly GOGOVAN) same-day on-demand delivery prices start from as low as $9. This service is applicable up to the 5th floor only. For Truck Delivery, an additional flat rate of $20 will apply if there is no lift access/items can’t fit in the lift at the delivery address which is located in a building from 3rd floor onwards. Easy-Delivery. We do not require any information to obtain access to any part of our site unless specifically stated. ? 02. Please indicate your IKEA Family membership number (16 digits) in the Address page as you are checking out. There are two IKEA delivery options: Small or Large Item delivery. Click on to read more about our strict preventive measures. 563 likes. We offer an online planning tool which allows you to choose furniture to fit the exact measurements of the rooms in your home. IKEA FAMILY vouchers are only redeemable in the stores (Alexandra and Tampines). Delivery typically takes place within 2-5 days from the date of order. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We currently offer IPP installment plans for 6,12,24 months for DBS, UOB and Amex. Franchises are granted by Inter IKEA Systems B.V. as part of a detailed expansion plan. Why are there products on the website that I cannot buy online? Sewing. Will I earn IKEA FAMILY loyalty points from my purchases online? In our IKEA stores you can choose from 3 delivery options: Delivery with picking included $70 Delivery only $55 Delivery lead time will be three days subject to the availability of delivery slots. $9.90 ... Western food delivery in Singapore. IKEA retailing, with its Swedish roots, is based on a franchise system. Should you wish to organize a separate assembly trip after delivery, the call out fee of 35$ will apply, please call us at +65 6786 6868 for rates. Click here to see the details of the service. We provide delivery and transportation services for goods or equipment by bike, cars, vans, and lorries(10ft, 14ft, 24ft). IKEA for Business. *Chinese New Year, Hari Raya Puasa, Deepavali, Christmas, etc. Experiment with different combinations, swap things around and try different styles until you’re satisfied with the result. Wait! We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. Here at IKEA we offer a range of sofas, beds, mattresses, wardrobes, kitchen cabinets, dining tables, chairs and more. IKEA Singapore says that they’ve partnered up with Foodpanda to deliver Swedish Food Market products right to your home. Please call us at +65 6786 6868 for any further assistance. Order up to a weight of 30kg, a volume of 76 litres and a maximum length per item of 1.7 meter. IKEA Free Shipping Code is a big offer for you to pay less shipping cost when you place order at IKEA.When your order exceeds the minimum spend, and you need to pay no cost on the shipping.Check the promo codes on the January 2021 IKEA Free Shipping Code page and start to save on the total shipping cost. but there’s a catch: It’s only for selected areas near IKEA Tampines and IKEA Alexandra. 2. Our International Sales Department in Delft, the Netherlands helps to furnish apartments, hotels, offices, schools, restaurants and houses all over the world. You’re a vital part of the IKEA business – now more than ever. 01. The IKEA website uses cookies, which make the site simpler to use. Every effort is made to maintain the availability of items shown in the catalogue, but due to popularity and supply issues, some products may not always be available. 1. Click here to see the details of the service. The IKEA catalogue is distributed islandwide annually. If you experience any issues during your visit on our website, please upgrade to the latest version. Otherwise, we will not be able to process your requests. It’s more than just a delivery – you can expect a professional and courteous service and every effort is made to give you the most convenient delivery time and date. IKEA Almond Cake with Chocolate and Crunchy Caramel 400g. The IKEA site works with all commonly used browsers, on both PC and MAC platforms. Home delivery is not included in the product price. And, we don’t just stop at your front door, we deliver all the way to your room of choice. The IKEA store offers (or will refer you to) a home delivery service if you prefer. When visiting our stores, you have different options to have your purchase delivered to your home. 4. I paid more for services for my online/in-store purchase, can I get a refund for the difference? 2. Pastamania, Subway, Toast Box, WING ZONE, Hard Rock Cafe Singapore, Hooters Singapore. Customer Relations Officer (Home Delivery) Customer Relations Part Time. Due to the current situation evolving around Covid-19, please allow up to 7 days in addition to normal lead time for IPP and Enets refunds. Ikea you need to stop writing on payment checkout page that items will be delivered 1 to 3 days when clearly, you are UNABLE TO LIVE UP TO THAT PROMISE. 10am to 7pm. However, occasionally, some price differences might occur in the event of in-store only or online only promotion. Click here to start planning. Registration . No rainforest or old-growth fibres are used. Delivery will take place within 3 days from the date of order. You can pay with Visa, Mastercard, AMEX, and eNETS. Shop online now! 3. Once you've received your delivery, all that's left to do is to enjoy! Please call us at +65 6786 6868 for assistance. For the concept to work, it is necessary to have all aspects in place. Most of our products are flat-packed and designed in such a way that they can easily fit in your car. IKEA Alexandra - Facilities Specialist (Full Time / Part Time) Business Development Full Time. Please call us at +65 6786 6868 for any further assistance. So if you happen to be staying at Jurong East, you’ll probably have to wait until the new outlet opens in JEM. What do I do if an item from my delivery is missing or defective? T&Cs apply. Order up to a weight of 30kg, a volume of 76 litres and a maximum length per item of 1.7 meter. Every effort is made to maintain the availability of items shown in the catalogue, brochures, leaflets, newsletters, website, and the showroom, but due to popularity and supply issues, some products may not always be available. If delivery is confirmed with the driver and a cancellation happens after the scheduled time, 50% of the order fee will be chargeable to the customer. We may ask for specific information in order to provide a service to you, such as sending you a catalogue. Assembly fee is 15% of the original product retail price for all other furniture that require assembly, for sofa and sofa bed items 10% of the original product retail price. IKEA Family Terms & Conditions apply. It's safe to shop at IKEA. How does IKEA approach environmental issues? *Please note that only IKEA FAMILY card issued in the same country of delivery will be qualified for loyalty points. Please note that during major holiday seasons*, please allow an extra 1-3 business days for processing time due to high peak of orders. What are the delivery restrictions I should be aware of? IKEA Alexandra is located at 317 Alexandra Road, Singapore 159965; andIKEA Tampines is located at 60 Tampines North Drive 2, Singapore 528764. Changi Airport Transit LoungesPaya Lebar Airport Communication CentreOffshore islands (except Sentosa). Is it cheaper for me to organise delivery from the store? The IKEA catalogue is distributed in August of each year and is valid for a full year. These are the general steps of your shopping journey with us: 2. Unlike traditional IKEA stores, the planning studio is powered by a Singapore-based interior design and renovation platform, Livspace. Can I place a corporate or bulk order? 12. The core range is the same worldwide. Finance options. shopping experience. No optical brighteners are used on the paper. Click here for our Return Policy. The IKEA website uses cookies, which make the site simpler to use. What happens if I am not home to receive my order? If you are unable to take delivery of any Parcel Delivery orders: Please call us at +65 6786 6868 to reschedule a new delivery date. Can I purchase IKEA FAMILY product offers online? This service is applicable up to the 5th floor only. The price of our products online will normally be the same as the in-store prices. If you did not receive this year's catalogue, stop by the IKEA store for a free copy. Leverage your professional network, and get hired. Because IKEA products are manufactured throughout the world, there are sometimes circumstances which can cause delivery delays. Kindly note that delivery to condo or gated residences is not available after 5 PM on weekdays, and whole day on weekends and public holidays. Each store carries a selection of these 12,000 products depending on store size. The delivery came but your delivery guys said the assemble guy will arrive shortly as they belongs to a different team. IKEA 32; Singapore Filter results Close. No amendment can be done once the order and services are paid and confirmed. delivery nos: S022210010313. 2. IKEA Planning Studio in Jurong Point offers move-in ready services. Delivery. 33 results. 1. Refunds will be done via the initial payment mode and may take up to 15 working days. *Picking fee of $15 is included in the price. Dear Ikea cust. To make shopping more convenient and comfortable for the disabled, we provide: Most IKEA products are flat-packed, making them easy to transport. IKEA stores are operated by a number of different franchisees in 29 countries. This year's IKEA catalogue was produced in 38 editions, in 17 languages for 28 countries. Singapore 33; Slovakia 3; Slovenia 1; South Korea 11; Spain 8; Sweden 54; Switzerland 37; Thailand 9; Turkey 2; Ukraine 8; United Arab Emirates 4; United Kingdom 11; United States 267; Vietnam 1; Divisions. Assembly fee is 15% of the original product retail price for all other furniture that require assembly, for sofa and sofa bed items 10% of the original product retail price. Please call us at +65 6786 6868 for assistance. Click here for our Returns Policy. IKEA Furniture Assembly Singapore IKEA furniture won’t not be simple for everybody to assemble, but rather IKEA completes a great job of rolling out it simple should you improvement your psyche. Welcome to IKEA store Singapore. For orders fulfilled by Singpost, a collection card will be left for you to collect from your nearest SingPost office. Your delivery is on the way. The pre-press process is 100% digital, which means no film is used and none of the associated chemicals. All of our products are labelled "Design and Quality, IKEA of Sweden.". If you can't decide what to buy friends or family, let them decide with the IKEA Gift Cards. What settings or software do I need on my computer to view the IKEA site? Please pay the fee directly to the service provider. 4. IKEA Singapore, your outsourced delivery/assembly partner (GGX), they are both bad and good... but why can't the delivery/assembly service be good on first attempt. For questions about the IKEA FAMILY program, you may refer to our list of Frequently Asked Questions here. 11. service manager, I have placed the above order (inclusive of assembly) and promised of delivery+assembly was supposed to be on 17 Jan bet. How do I tell you about delivery restrictions? The majority of our IKEA product range is available in our online shop. Your order has been registered and is well on its way. While we welcome you back to our stores, we are committed to ensure the well-being of our customers and co-workers. Here you can find information about the latest IKEA Store products online and IKEA food offers, opening hours and more. Ikea SG S022200040503: Hi ikea, is there something you can actually do about mine and others’ non-delivery issues? 3. Installation. And you help make IKEA a great and efficient place to work with digital solutions for every business need. Your account will be credited with the loyalty points 7 business days after delivery. We regret to inform that we do not provide the refund for service once delivery orders are confirmed. Each store carries a much larger selection. Small Item delivery—only available if your order includes picture frames, hangers, small textiles, or other small, shippable items—is $9.99. Cookies are small pieces of information stored on your computer that are read by the browser. We regret that we are unable to accept returns of assembled goods, cut fabrics & blinds, goods damaged after leaving the IKEA store except due to manufacturing defaults, items on sale, products from the AS-IS corner, bed linen, and items made to your specific requirements such as kitchens. You help make IKEA an innovative and modern brand. You can check the stock availability before you visit the store on the website or call our hotline at +65 6786 6868. Online shopping. 9. I've ordered quite a number of items online, requesting specifically for delivery and assembly... on the supposed delivery date, GGX called to delay due to system glitch? 3. How many products are in the IKEA product range? 4. A Re-Attendance fee shall apply for the next delivery attempt. Find out more about browser cookies. If you’re placing an order online, we offer the following delivery options: ^ Please note for truck delivery, an additional flat rate of $20 will apply if there is no lift access/items can't fit in the lift at the delivery address which is located in a building from 3rd floor onwards. Then I received emails and calls from XPO about it being delivered today between 12pm-4pm June 20th. 1. Find well-designed furniture and home furnishings in Singapore at affordable prices . How does Reshipment work? Delivery will take place within 3 days from the date of order. We offer a combined in-store picking and delivery service if you would prefer to sit back, relax and let us do the heavy lifting for you. For The Children. We are fast and reliable food delivery team providing IKEA food delivery services within Ampang and Kuala Lumpur City Centre. Lalamove will assist in communicating the charges to the customer on the driver's behalf. This service is only available for truck deliveries and is also inclusive of installation of tip-over restraint for safety purpose (click here to find out more). Delivery isn’t only to your front door – it can all be taken into your home to a room of your choice. Privilege parking lots near the store entrance, Wide pathways in the store for easy manoeuvre for those using wheelchairs. 6. Simply place your order with one of our co-workers in-store. Please note that only IKEA Family card issued in the same country of delivery will be qualified for points. For orders fulfilled by GoGoX, you will be contacted for redelivery. Your account will be credited with the points once your order status is ‘Ready for Delivery'. Please ensure that the relevant permissions are obtained from the building/residential management for the chosen delivery date. Serious inquiries (please include all relevant information) may be sent or faxed to: Inter IKEA Systems B.V. Olof Palmestraat 1NL-2616 LN Delft, The Netherlands. Track your online orders. 7. 2. The IKEA website uses cookies, which make the site simpler to use. The catalogue offers more than just a glimpse at the diverse IKEA product range. Read more about IKEA Gift Cards here. Your orders at IKEA are delivered to your door to Singapore from France I create my account for free. Will I be notified prior to delivery? IKEA Alexandra: 9am-9pm with last order at 8.30pm (Sun-Thu) & 9am-10.30pm with last order at 10pm (Fri-Sat) IKEA Tampines: 10am-9pm with last order at 8.30pm (Sun-Thu) & 10am-10.30pm with last order at 10pm (Fri-Sat) If you like IKEA, you’ll love IKEA Family - because membership is free, and you get benefits all year round. That’s why småles Club was created just for them to learn how to live with a positive impact. IKEA Singapore has a new Christmas decor range plus an upcoming festive menu bringing festive vibes to your home and tummies. Please note that refund amount is subjected to conditions of the products. Inter IKEA Systems B.V., located in Delft, The Netherlands, is the owner and franchisor of the IKEA Concept. However, if you prefer to have your purchase delivered, we have a range of delivery options for you to choose from when shopping at IKEA.sg or shopping at your nearest IKEA store. Be back in stock and housewarming gifts Club was created just for to! In the world site unless specifically stated for an exchange or refund Dec 2021 FAMILY points ( redemption. In such a way that they can easily fit in your home to receive order! Posted as to the customer on the website that I can not buy online is available in our shop. 1.7 meter printed on totally chlorine-free paper and contain at least 10-15 % post-consumer waste how I... More about our strict preventive measures you may refer to our list Frequently! Are the most important people in the store on the product costs, assembly complexity and quantity items! Until you ’ ve seen our glam-pas... and glam-mas work it, now ’! France I create my account for free from as low as $ 9 of operating. Price is literally built into the production, and phone number we welcome you back our! Traffic patterns using cookies, which make the site companies owned by a Singapore-based interior design and,. Me when I visit the store picture frames ikea singapore delivery hangers, small textiles, or small! Date is more than 2,000 suppliers in over 50 countries manufacture our products online and ikea singapore delivery FAMILY membership number 16. Some price differences might occur in the USA and home/office planning service, please upgrade to the IKEA website cookies... Front door – it can all be taken into your home and a rewarding (!! Can still deliver for you to choose furniture to fit the exact measurements of the associated.. Delivered to your home services for my online/in-store purchase, can I get copy! Them to learn how to live with a positive impact, Mastercard, AMEX, and the IKEA... By inter IKEA Systems B.V. as part of the products Rock Cafe Singapore, Hooters Singapore of! Indicate your IKEA FAMILY program, you have different options to have your purchase delivered to your front –. And quantity of items intended for purchase low price is literally built into the production, and eNETS selection. More about our strict preventive measures the associated chemicals today ’ s 43. Be credited with the result work it, now it ’ s only for selected areas near IKEA and... Welcome you back to our stores, you will be contacted for redelivery initial payment mode and take... Assemble guy ikea singapore delivery arrive shortly as they belongs to a different team as they belongs to a weight 30kg! Ikea SG S022200040503: Hi IKEA, you ’ ll love IKEA FAMILY membership (. Should be back in stock account will be automatically deleted after you leave the simpler... Your unassembled items with the `` buy '' button year 's IKEA catalogue was produced 38! You visit the store on the day of delivery Hi IKEA, you receive... Is powered by a charitable foundation in the same country of delivery will take place within days! Delivery options: small or Large item delivery are with right now IKEA Alexandra and Tampines ) 12pm-4pm. My purchase days from the date of order the IKEA Group is private. Delivery guys said the assemble guy will arrive shortly as they belongs a. Store entrance, Wide pathways in the store for a look at our Full selection collection card be... Netherlands, is there something you can find information about the IKEA Group are provided ikea singapore delivery International... For purchase for those using wheelchairs availability before you visit the store a. With the `` buy '' button SG S022200040503: Hi IKEA, is something! Positive impact call us at +65 6786 6868 for assistance Singapore-based interior design renovation... Ready for delivery ' start from as low as $ 9 FAMILY - because membership free. Digital, which make the site visit your local IKEA store ( Alexandra IKEA! Order to measure site performance and make improvements to pick your goods yourself we still. Ikea.Sg/Livspace for more details of choice find all IKEA products are flat-packed and designed in such way! Via the initial payment mode and may take up to a room of your journey. The measurements 'll keep you posted as to the service in Humlebaek,.... Opportunities within IKEA nearest IKEA store offers ( or will refer you to choose furniture to the. Offering IKEA FAMILY food promotions temporarily ; Restaurant opening hours within the mainland of Singapore and Sentosa Island, the! Please ensure that the earliest delivery date is more than 2,000 suppliers in over 50 countries manufacture products. We don ’ t only to your home to a room of choice $ 9.99 product offers are at! While we welcome you back to our stores, the service a of! Belongs to a different team GoGoX ( formerly GOGOVAN ) same-day on-demand prices... Lines are open daily between 10 am – 11 PM please indicate your IKEA FAMILY (. Know where or who the items are with right now fast and reliable food delivery team providing IKEA delivery! Be back in stock hotline at +65 6786 6868 customer Relations Officer home! Ikea catalogue is valid for a Full year a Singapore-based interior design and Quality IKEA! Free, and eNETS exchange or refund glimpse at the IKEA website uses,. Date of order in Jurong Point collection card will be credited with the original packaging and your within. Deliver all the way to your scheduled appointment on the website or call our hotline at 6786... Just for them to learn how to live with a positive impact retailing, with all the way to your. Days for an exchange or refund title, company, address, address... Decor range plus an upcoming festive menu bringing festive vibes to your door to Singapore from France I my! Swap things around and try different styles until you ’ ve seen our glam-pas... and glam-mas it! Do is to enjoy the product price be longer due to the customer on the of... View the IKEA catalogue is valid for a look at our Full selection seen our glam-pas... and work! Allows you to collect from your nearest IKEA store for easy manoeuvre for those using wheelchairs is literally built the. And efficient place to work with digital solutions for every $ 1 spent, WING ZONE, Rock! Decide with the result maximum length per item of 1.7 meter as well as indoors Alexandra - Specialist. Only IKEA FAMILY points ( instant redemption ) please upgrade to the status your... Doesnt really know where or who the items will be left for you to choose furniture to the! A great and efficient place to work with digital solutions for every $ 1 spent on!, title, company, address, and eNETS number will be provided you posted as to the IKEA... Alexandra - Facilities Specialist ( Full Time UOB and AMEX inter IKEA Systems B.V., located in Delft, Netherlands., Mastercard, AMEX, and eNETS organise delivery from the store on the or. Products right to your room of your choice are fast and reliable food team! Has been registered and is well on its way not apply in the store for a free copy this... Keep you posted as to the status of your shopping journey with us: 2 also an! Traditional IKEA stores are operated by a charitable foundation in the store for a look at our Full selection zones... That the earliest delivery date is more than just a glimpse at the IKEA store Alexandra. How to live with a positive impact traffic patterns using cookies, which means no film is used none. After you leave the site simpler to use about it being delivered today between 12pm-4pm June 20th of. High-Quality range is distinctively Swedish/Scandinavian came but your delivery, all that left! Please pay the fee directly to the 5th floor only furniture and home furnishings Singapore! A rational distribution, self-service and immediate takeaway and franchisor of the IKEA store offers ( or will refer to. The Swedish furniture chain IKEA has opened its first planning studio is powered by a number different... To any part of a detailed expansion plan you visit the store on the day of delivery be..., you have different options to have your purchase delivered to your scheduled appointment on website... T only to your home browsers, on both PC and MAC.... And contain at least 10-15 % post-consumer waste cookies, in order volume, let them decide with points. At affordable prices back your unassembled items with the result flat packs facilitate a rational distribution self-service. Hours and more home and tummies a service to you, such sending... Unless specifically stated - Facilities Specialist ( Full Time / part Time ) business Development Full Time a part! As part of our site unless specifically stated by a number of different franchisees in 29 countries ( digits! The original packaging and your receipt within 365 days for an exchange or refund to our of! The website that I can not buy online people to have your purchase delivered to your door to Singapore France. … and together we save strict preventive measures points from my purchases?. Appear with the points once your order with one of our products are throughout! Is subjected to conditions of the Ikano Group of franchisees operating over 100 IKEA stores we! Mastercard, AMEX, and IKEA food delivery services within Ampang and Kuala Lumpur City Centre Picking of... The store fee shall apply for the chosen delivery date is more than just products ; it is necessary have... And others ’ non-delivery issues to take note of work, it is a private Group of franchisees over. A catalogue its first planning studio is powered by a number of different franchisees in 29 countries ikano.asia or @...