We cannot accept claims by email. Videophone service for American Sign Language users is available every Wednesday from noon to 4 p.m. at 717-704-8474. Unemployment Insurance Contact. For specific contact information relating to Unemployment Insurance needs, please visit the Unemployment Insurance contact page. Our automated Telecert Line at (617) 626-6338 is operational daily from 6 a.m. to 10 p.m. to request weekly benefits. *Sign language is the ONLY means of communication provided at this number. Regional Claims Centers: Jefferson City – 573-751-9040; Kansas City – 816-889-3101; St. Louis – 314-340-4950; Springfield – 417 … TOP. Monday-Friday: 8:00 AM to 4:30 PM Eastern Saturday – Sunday: Closed. Phone: 866-239-0843 Email: uiclaimshelp@iwd.iowa.gov. The Unemployment Insurance Call Center is extending its hours Monday through Friday, 7 a.m. - 6 p.m. and Sunday 9:30 a.m. - 5:00 p.m. Due to enormous volume, there may be considerable wait time. Our tool helps unemployed workers quickly find the address, phone number and directions to their nearest unemployment office. To contact an Unemployment Compensation Call Center by FAX : Montgomery: Birmingham (334) 956-7307 (205) 458-2222 You can reach our assistance call center at (877) 626-6800 from 8:30 a.m. to 4:30 p.m. Monday through Friday. If you need to reach a live claims agent to file a new claim or inquire about an existing claim, call 1-667-207-6520. Tele-Center Phone Number & Hours To speak with a customer service representative, call an unemployment benefits Tele-Center. Deaf and hard of hearing callers can contact EDD using one of the following: Teletypewriter (TTY) at 1-800-815-9387: (This option does not use the California Relay Service and is recommended). UC service centers hours are updated on the telephone system and website. Altoona UC Service Center Fax: 814-941-6801 Scranton UC Service Center Fax: 570-562-4385 Erie UC Service Center Fax: 814-871-4863 Indiana UC Service Center Fax: 724-599-1068 Note:If you receive a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616. SHARE. UC Service Center Contact Information. Multilingual call agents are available. The Division of Unemployment Insurance accepts claims by phone or online. Unemployment Insurance Benefits. Unemployment Insurance Customer Service Hours: (excluding state holidays) 8:00 am - 4:30 pm Monday 8:00 am - 4:30 pm Tuesday Sometimes you need to contact the Division of Employment Security for help on unemployment related matters. Benefit Call Center Hours and Phone Number: Phone: 1-800-891-6499. Where is the unemployment office near me? To improve customer service and because of the overwhelming number of calls we are receiving, our Tele-Center is open from 7 a.m to 7 p.m. Central Time, seven days a … See All; Telephone Claims Center Call the Telephone Claims Center (TCC) toll-free at (888) 209-8124 during the hours of operation: Monday - Friday 8:00 AM - 7:30 PM. Deaf and Hard of Hearing Customers. Sections. Contact Information - Unemployment Insurance. Call 1 (877) 600-2722 for assistance. The Video Phone can also assist ASL Users with Pandemic Unemployment Assistance (PUA) questions. Call Center Phone Numbers Toll Free: 1 (877) 600-2722 Unemployment Insurance Contact. TDD/TTY: The TDD/TTY line is restricted to calls for the deaf and hard of hearing.No calls will be taken on this line unless the caller requires such service due to being deaf or hard of hearing. Unemployment office locations are listed below, by state. Find the address, phone number and directions to their nearest Unemployment locations! 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