Please ensure you have a valid mobile phone number updated in your bank records and get your mobile phone ready to carry out the transactions. For security and so you can gain instant access to phone banking, resetting your PIN will also reset your phone banking transfer limit for non-registered third party accounts to zero. Tell us what we can help you with today, then choose how you’d like to contact us. Tell us your complaint and we’ll get back to you shortly. © Copyright. Telebanking Express banking Remote Engagement Service Security. All you need is your Hong Kong ID and you can start banking instantly, without the hassle of paperwork and complicated procedures*. T&Cs apply. Issued by HSBC Bank Malaysia Berhad 198401015221 (127776-V) (”HSBC”) 1 HSBC Digital Banking 2020 Campaign Terms and Conditions apply. The CoP promotes good practice. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help.. Brexit transition period - HSBC Expat will continue to service your banking needs during this period.Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. Enter your 12 digit account number or 16 digit credit card number or 10 digit phone banking number followed by # then Select 1 to enter T-Pin JomPAY DuitNow FPX More ways to bank. Generate your Phone Banking Personal Identification Number (T Pin) HSBC's Phone Banking numbers are accessible 24 hours a day, 7 days a week*. A notification will be sent to the customers' pre-registered mobile number and/or e-mail address once the transaction is completed. Please note that SMS may take longer to receive overseas. Get a better banking experience by sharing your thoughts with us. HSBC Voice ID is now available. 简体. Access HSBC’s expertise with our comprehensive suite of banking solutions including specialty banking centres, internet banking, phone and self-service banking. HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. By continuing to browse this site, you give consent for cookies to be used. Download HSBC HK Mobile Banking for Android to a brand new app with speed and reliability at the heart of its design. © Copyright. HSBC HK Mobile Banking app. : Step 2 Key in any one of your HSBC business banking account(s) with your 6-digit Phonebanking PIN. All rights reserved. Open your first HSBC Expat account and get £200 on us* - when you fund £50,000 and register for digital banking within 3 months of opening your first account *Or currency equivalent. Call us and experience the freedom that HSBC can offer you now. Visit any HSBC branch to restore your previous limit. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. HSBC Hong Kong offers a range of bank accounts with 24/7 online banking services for investments, insurance, credit cards, loans, mortgages and savings. Mobile banking. You can reset your PIN by calling the hotline number, or at any HSBC ATM in Hong Kong. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. Ticking these boxes also registers you for eStatements and eAdvice so that you can manage all your accounts from one place, online 4.. Ⓒ Copyright. Simply JomPAY with HSBC via online banking and the HSBC Malaysia Mobile Banking app. ... (TRB) is calculated based on the balances in the accounts maintained with HSBC in Hong Kong by a company with the same business registration number. Step 1 Call the enrolment hotline (852) 2748 8260 for registration. Security Device Tips. If we’ve not met your expectations, we want to know about it. We're here to help. You must use these two codes to register for HSBC Personal Internet Banking. For security and so you can gain instant access to phone banking, resetting your PIN will also reset your phone banking transfer limit for non-registered third party accounts to zero. There are times when it's nice to do your banking in person. HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. Starting from 20 November 2016, to complete the below designated instructions via phone banking, in addition to verification of phone banking PIN, we also need to verify the one-time passcode sent by SMS. All rights reserved. Questions about how the coronavirus is affecting your finances or our services? Access HSBC’s expertise with our extensive suite of banking solutions including specialty banking centres, internet banking, phone and self-service banking. For details, please contact our phone banking customer service officer. Also Premier and Advance banking and more… Existing HSBC Premier customers please call us on: 0345 600 61 61* Lines are open 24 hours a day *From outside the Channel Islands & Isle of Man +44 1470 697139 . FAQs for new HSBC customers. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. What topics can we help you with on WhatsApp? By continuing to browse this site, you give consent for cookies to be used. Access HSBC’s expertise with our extensive suite of banking solutions including specialty banking centres, internet banking, phone and self-service banking. To set up a telephone banking security number or for any other general queries, please call us on: HSBC Premier Banking. The HSBC HK Easy Invest App (“Easy Invest”) and the contents of this material/correspondence are provided by The Hongkong and Shanghai Banking Corporation Limited (“HSBC HK”) for the use of existing HSBC HK customers only. You can reset your PIN by calling the hotline number, or at any HSBC ATM in Hong Kong. We're here to help. With your feedback, we’re able to keep improving and serve you better. HSBC has set the following maximum daily transfer / payment limits per customer: Personal Internet Banking / HSBC HK Mobile Banking / phone banking Transaction Type Maximum Daily Limit per Customer Transfers between your own accounts (including joint accounts)28 Up to available balance 繁體. Book an appointment at your nearest branch prior to your visit. If needed, please update your mobile number using Personal Internet Banking with your Security Device / Mobile Security Key or through phone banking# or visit our branches during office hours. It is issued by HKAB (Hong Kong Association of Banks) and the DTC Association (The Hong Kong Association of Restricted License Banks and Deposit-taking Companies) and endorsed by the Office of the Telecommunications Authority. Terms and Conditions apply (PDF) The app’s Mobile Security Key enables you to log on and enjoy mobile banking instantly without having to go to a branch in person or carry a physical security device. Access your bank account, deposits,  make transactions and payments over the phone, Make enquiries on Personal Internet Banking, Make personal loan, mortgage and other enquiries, Manage your investment and credit card services, Code of practice (CoP) on person-to-person marketing calls, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, And your nearest Express Banking location, Careers, media, investor and corporate information, Use any of your ATM or credit cards and respective PIN to register, Transferring money to an unregistered third party account, Making a bill payment to a merchant in the Securities and Brokers, Sport and Leisure or Finance Company categories, Change personal information and address (including mobile phone/residential telephone number/work telephone number, e-mail address and correspondence address), Phone banking non-registered account transfer, Standing instruction modification (amount increase), Change personal internet banking security details, Security device activation / Mobile Security Key activation & reset, Bill payment for designed merchants - 'Finance merchants', 'Securities broker', 'Sports and leisure'. The HSBC HK App makes mobile banking even more spontaneous and convenient. HSBC Malaysia app Online banking. No more waiting on the phone for answers! All rights reserved. # If you have changed your mobile phone number and the pre-registered one is no longer available to receive the one-time passcode sent by SMS, please update your new mobile phone number using Personal Internet Banking or visit our branches during office hours. Voice ID uses advanced voice biometric technology to verify your identity with your unique voice. Drop by and meet us in a branch closest to you. Business Internet Banking A fast, secure and cost-effective way to access your accounts and manage your money. The Hongkong and Shanghai Banking Corporation Limited, 2002-2019. Read the Terms & Conditions for HSBC Personal Internet Banking and HSBC's eStatement & eAdvice service and if you accept them, tick the boxes "I have read and accepted the Terms & Conditions". HSBC is the largest bank in Hong Kong, and one of the leading financial services organizations in the world. Due to high traffic volume, some customers may experience a longer waiting time when calling our hotlines. We use cookies to give you the best possible experience on our website. When you register for Personal Internet Banking or Phone Banking, you will get a 10-digit PBN code for Phone Banking and a 6-digit PIN code. Sorry for the inconvenience. Whenever you see the Live Chat tab, you … HSBC Premier customers can see when the counter is available, get a ticket and book a counter-service appointment, all before arriving at an HSBC Premier Centre. A single number for all your phone banking services. ... ("FDRC") on the Unit 3701-4, 37/F, Sunlight Tower, 248 Queen’s Road East, Wan Chai, Hong Kong. Visit any HSBC … We are required to send you a text message notification when you carry out these transactions through phone banking: Please update your mobile number using Personal Internet Banking or phone banking during office hours. 1 You need to activate your Mobile Security Key before using 'Chat with us'. Business Internet Banking: Easy access to your account and new tools including activity tracker, business insights and offers that are tailored to your business; HSBC HK Business Express mobile app: Biometric log on for easy and secure access to manage company accounts on the go ; WeChat Banking and Notification Service: Stay updated of your account activities even when you are on the go The Hongkong and Shanghai Banking Corporation Limited  2002-2021. Use Chat with us1 and it's as easy as texting a friend. About WhatsApp This link will open in a new window, Terms and conditions About WhatsApp Terms and conditions This link will open in a new window, Submit documents for Cash Instalment Plan, Explore Financial Planning & Wealth Management, Instant RewardCash redemption at merchants, And your nearest Express Banking location, Careers, media, investor and corporate information. HSBC provide telephone banking services and can help you check your account information whenever you need it. For more details please read our Cookie Policy. HSBC HK Mobile Banking app (HSBC HK App) Instant mobile account opening: You can open an account in 10 minutes with your mobile anytime, anywhere. Terms & Conditions | Disclaimer & Internet Privacy Statement © The Hongkong and Shanghai Banking Corporation Limited 2002-2021. Please wait patiently or call later for assistance. ... Download the HSBC HK Mobile Banking app now Download the HSBC HK Mobile Banking app now Download. No more waiting on the phone for answers! HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. We use cookies to give you the best possible experience on our website. Access the full range of automated banking services or speak to a customer service officer, all on a single number. 'Vishing' calls try to alarm recipients into making payments or providing important financial information. Your TRB includes the following: Sign up for an HSBC account today. Questions about how the coronavirus is affecting your finances or our services? 'Smishing' texts may additionally try to entice their target to click on malicious links, activating trojan viruses which can steal passwords and other high-value data. If we don’t have a valid mobile number from you to send an SMS text message notification, you won’t be able to carry out these transactions using phone banking. Transfer up to RM200,000 online daily! Texts and phone calls can be used maliciously to facilitate theft and fraud. Manage your HSBC Expat accounts easily and securely with our online banking, mobile banking and 24/7 phone banking services. Getting started Online banking demo Services. Whenever you see the Live Chat tab, you can send us a message and be instantly connected. Mobile, phone, online and in branch options let you bank the way that suits you best. What topics can we help you with on WhatsApp? This link will open in a new window. HSBC Advance and HSBC Personal Banking With one single PIN, you can use it even when you set up new accounts and services. Starting from 20 November 2016, to complete the below designated instructions via phone banking, in addition to verification of phone banking PIN or Voice ID, we also need to verify the one-time passcode sent by SMS. HSBC fully co-operates with the HKMA and the FDRC in the handling of complaints. Just call us at 1-888-310-HSBC (4722) to pay your bills, check your balances*, open a new savings account or even purchase a GIC - all on the phone. … Whether you want to open an account, have a question about your credit card or need to know more about a loan, we’re here to help. Easily browse our help topics to learn more about our products and services, or simply contact us to ask a question. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. Getting in touch with us is easy. Telephone Banking is a great way to complete your daily banking transactions, anytime 24/7. Welcome to HSBC UK banking products including current accounts, loans, mortgages, credit cards. Transfer from HSBC account via telegraphic transfer, instant transfer, DuitNow and interbank GIRO to third party and other HSBC account. Joint account holders also need to provide separate identity document numbers or dates of birth. Getting in touch Close. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. Important Notice: Enhance the security of Phone Banking. The Hongkong and Shanghai Banking Corporation Limited  2002-2021. For more details please read our Cookie Policy. Just use any bank account or credit card number registered in your name plus your phone banking PIN to access the service. Campaign is open to all HSBC customers who have registered or will register HSBC online banking and/or mobile banking and perform Eligible Transactions with minimum amount to earn entries. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. HSBC will verify the identity of every customer with the PBN and PIN. With a wealth of local insights backed by a seamless global network, it’s here to meet all your banking and financial needs, wherever in the world you are from. HSBC Jade customers (852) 2233 3033 HSBC Premier customer (852) 2233 3322 Other customers   (852) 2233 3000, Send a message through email messages in Personal Internet Banking, Service hours: Mondays - Fridays 9 am- 5 pm (Hong Kong time) excluding Hong Kong public holidays. HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. Download the HSBC HK Mobile Banking app now, Download the HSBC HK Mobile Banking app now Download, Social media community rules About Twitter Social media community rules This link will open in a new window, Terms and conditions About Twitter Terms and conditions This link will open in a new window, Social media community rules About Facebook Social media community rules This link will open in a new window, Terms and conditions About Facebook Terms and conditions This link will open in a new window. Limited offer ends 31 March. 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