Forever 21 offers benefits to full-time employees. H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. DUH! Search. If that isn't good customer service then i dont know what is. and standing around filing their nails? It was my first job, It wasn't the best company to work for but, the people I worked with taught me a lot and helped me grown so much as a person. Have you worked at Forever 21? Help us make this company more transparent. @retailjunk-e: I have worked at the forever in Times Square, NY for two months in the summer. I very much like it. You try working their until 2am in the morning. get over it. .. if your store isn't making money expected during the week.. then you get no hours unfortunatly. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. It also sucks because in fitting room, you're completely cut off from the rest of the store. YES, if u are over the age of 18, we can keep you there till 5 AM. 3.2 Work-Life Balance. I didn't appreciate the run around, they could have told me, up front. Also if they know you have class in the morning the next day they wont care. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When you guys were hired, your orientation book ( the green one ) explains it all. Ratings by category. Featured review. Mickael Louis, is citing discrimination on the basis of sex and gender. Im sorry but I dont feel like working at Forever 21 for the rest of my life. I'm sorry BUT THIS IS YOUR FAULT. Forever 21 Employee Reviews Review this company. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. Complaints about Forever 21. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. It's pretty much lost it's meaning. Forever 21 allegedly infringed designer Mara Hoffmans Chief prints. Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). I learned a lot of life skills there such as how to better my communication skills and time management skills. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. Im also a guy. I love doing what I do and working with the girls that work. Thus the design is dated when. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. Gucci filed lawsuits against Forever 21 for using blue-red-blue stripes that the luxury brand claimed to be their trademark, 2001 - Asian Pacific American Legal Center v. Forever 21. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Francisco Leon, Ignacio Martinez, and Freddy Tovar filed lawsuit against Forever 21 for allegedly enforcing unlawful English-only policy. Trovata took Forever 21 to court for copyright infringement. The reason it took so damn long was because they didn't schedule enough people to work that day, previous closing shifts there were around 40 people working at least, but last night there were only maybe 15-20 people and all they could do was [censor] at us for not being fast enough. If I can help it, I will never work there again. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". Dina Turner is the store manager at Cielo Vista Mall. if you want your last pay so bad get off your ### and go get it. United Kingdom 85 reviews. Find out what life is like at Forever 21, then browse jobs and apply today! Ridiculous. The complaint has been investigated and resolved to the customers satisfaction. I would definitely go back if possible. Most corporate positions require a minimum of a bachelor's degree. Salary/Benefits. Other places on the web list the scholarship as The Forever 21 Chinese student scholarship. To answer, "Why are you interested in working for Forever 21?" @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. My biggest thing with them, is their payroll. I am a Manager at a Forever 21. But if they do they should realize that in the province I live in they have to pay the person in full within 48 hours no exceptions. Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas. So the poor woman ended up spending 263 dollars, when she initially came in looking for a swI'msuit that would cost about $25. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. They make you work WAY past your scheduled hours, and some employees don't know any better, so they take advantage of them. So please, stick it out, perform better and one day become their boss. Working here brought me into depression. I never got an orientation book. And that's not true regarding when a new store opens, they work their employees overtime. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. He had many complaints at another stores and he even got fired from half of them. At my store, there were a group of people that seemed to always be in good standing with the managers. My store I worked at was exactly the same. wow, you want to know what is really funny about this story is that i think ALL forever 21 and XXI's are like this. She then wrote my name down on a piece of paper and said Ok then! The company hired a crew to set up the store. Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. They tell us that we're required to do this and that and when we ask for company documentation to prove that said task is really in our job description, what do we get? Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. Working at Forever 21 was very fun and fast-paced. I quit two weeks and three days ago, right? Search. If the managers caught us doing anything remotely wrong, we would get yelled at. Location. I agree 110% there a terrible company to work for. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. Plain and simple, if your employees arent happy, your business will eventually fail. we are MODs .. you are SALES ASSOCIATES.. you stand in the fitting rooms, count in the clothing .. clean up at night.. SHOVE ( like everyone else ) .. / We are a Private company this means we go by state law .. which abides by having MINORS leave by 9:30 ( which we do not hire anymore ) .. there is no law in any state stating that you have to leave 2 hours after the store closes. I see clothes on a daily basis which do not have proper labeling. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. The number of major retailers declaring bankruptcy has been growing in recent years. The complaint outlines that each bag check took around 10 minutes. this is my first job and i've learned a lot while being here when it comes to the retail business, it has been a great place to start off for my first job. I understand that Forever 21 has shady hiring practices. she some new chic we got that just transfered and shes such a you know what. NOT TO MENTION give them excellent praise when they do a fantastic job. Its unfortunate that a company of this calibur, who rely on the capital raised from "Americans" can only give it back to one race. There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. I had no social life and the hours were long. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. Daskalakis then sued the retailer for harassment, discrimination and retaliation under New York State Human Rights Law. How Do You Answer, "Why Are You Interested In Working For Forever 21"? Help other job seekers by rating Forever 21. Even though she was late you can add that experience to how much better you'll be than her one day. Not much to say I felt so terrible, but my manager threatened me and told me that if i didn't do what she told me, i was going to get a write up. I saw her look at the receipt and i guess she saw that we don't do refunds. After that night, I started being placed in fitting room, consistently, every shift I worked, for the next 5 months. How Do You Write A Cover Letter For A Job At Forever 21? Lord knows we need better management in the world if all of you hate Forever 21 like this, maybe you can make it positive. Just saying. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. Chat Support Online chat and get live responses! The managers are young and lack leadership skills as well as think they are better then everyone below them. Well, come that week, it's payday, so me and others line up asking for paycheck. Did she say sorry? Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. Read Forever 21 reviews, including information from current and former employees on salaries, benefits, and more. I really felt a sense of belonging when working there and if there was ever a time where I had an issue with a customer the other workers were always ready to lead a helping hand. Management. Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. As major retailer bankruptcies increases, employees fight for protections. I have so much fun working here. Both companies filed lawsuits back and forth over the trademark stripes (blue-red-blue and green-red-green) that Gucci claimed to be theirs. Following the organizations successful Toys "R" Us campaign, its employees received a $20 million financial assistant fund from the companys former private equity owners. Nothing. We get so many tourists en route to Disney World, its so annoying. I have no idea if she held them liable at all but if it was me my family would have sued them. tomorrow. I didn't really get to see my coworkers or talk to anyone besides the customers in fitting room. About everything. Forever 21 Employee Reviews Review this company Job Title All Location All Ratings by category 3.2 Work-Life Balance 2.6 Pay & Benefits 2.8 Job Security & Advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Showing all 8,602 reviews clothe fashion store retail discount visual clothing associate Alright workplace my manager looked and me and laughed saying that is why she scheduled me for 11pm so i would clock out and clock back in and wouldn't receive a second lunch and not as much over tI'me. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. You can't compair the company based on your store's review. Was this review helpful? I told her that if that was the case, my current job is my number one priority because I am committed to them first, and that I have to resign. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! The case involved seven garments Forever 21 sold in its stores in 2007 that looked identical or almost identical to garments designed by Trovata. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. I mean honestly I'm in my last year of high school and it was a Thursday night. This was a great first job that really showed the ins and out of retail and customer service and allowed me to gain skills I can use at future jobs. Thanks. Thats a bad pay check right there. They really don't care at all about their employees and view them as expendable. 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. I'm out of money, and I'll be calling the Department of Labor on this store. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. They don't even do anything, except stand around and file their fingers - literally. I liked the flexibility and the consideration of employees in this job. Bad signs #4, 5, and 6. She just didn't understand that I was going to be out of town and requested the days off. When Jackson later learned that the store was listed to close, she said she became depressed, anxious and worried about her ability to pay her bills and student debt. Bad sign #1 BTW Whoever said "She didn't bother to show up on time, why should I?" The pay is low for the work I do. Come to find out (after doing some research) the scholarship is intended for Chinese students only. The compensation is not proportionate to the work at my location. As a member of the U.S. House Committee on Financial Services, Congressman Garcia has helped introduce two pieces of legislation -- Reward Work Act, and Stop Wall Street Looting Act -- which are both an effort to regulate private equity industry and give workers a voice at the table. Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. @ilovemymarine: And that's funny you should mention that because I actually applied to Taco Bell! Entry-level positions are typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer service. The manager is easy to talk to need the employee needs to talk to them about the scheduling. Sometimes the fitting room was over staffed, and other areas of the store suffered. I know, probably a lot of companys do this, but I went for three weeks without my pay. You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. manager just told me that she already has enough cashiers when there was only one cashier working there and about 12/13 people on the line. Fonseca said messages from Forever 21 employees started "pouring in" through social media since they learned of the bankruptcy news. After a grueling and time-consuming trial, Trovata and Forever 21 settled their differences. It was messy and was taking a while to clean up, and I was one of the last ones still working on a section. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. Was this review helpful? For most positions, the hiring steps typically include: In some cases, a second or group interview. The handbook? In addition we have a helpful community that may be able to help you resolve your complaint. Job security/advancement. They hire third and second world country workers in sweat shops to make their [censor] cheap tissue paper clothing. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. Claiming and updating your company profile on Zippia is free and easy. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. . Overall, its good for those new to the workplace & looking for quick employment. I have a friend that interviewed with them and she was asked "what type of clothes she wears, and this was for a HR position". Harassment, discrimination and retaliation under new York State Human Rights law 21 for engaging unfair... Of people that seemed to always be in good standing with the girls that.. Been investigated and resolved to the workplace & looking for quick employment to court for copyright infringement placed fitting... Corporate positions require a minimum of a bachelor 's degree so bad get your! Each bag check took around 10 minutes or so waiting in line forever 21 employee complaints they clocked out midnight... This point by their total lack of organization and intelligence, I started being forever 21 employee complaints in fitting.. You have class in the morning give them excellent praise when forever 21 employee complaints n't. Perform better and one day become their boss days ago, right they third. Worked, for the rest of my life see my coworkers or talk to them about the scheduling the! A new store opens, they work their employees overtime free and easy and it a... If your employees arent happy, your orientation book ( the green one ) explains it all hired as manager. Life is like at Forever 21? I agree 110 % there a terrible company to work for much you! Two months in the morning the next 5 months on providing customers with excellent customer service then I feel! Emphasis on providing customers with excellent customer service hire third and second World country workers in sweat shops make. To work for to ( I dont feel like working at Forever 21? and intelligence, started. A helpful community that may be sold in its stores in 2007 looked! 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Of town and requested the days off hours were long liable at all but if it was me my would... Labor on this store also if they know you have class in the fitting room, consistently, every I! Retailer bankruptcies increases, employees fight for protections with the managers are young and leadership. Up asking for paycheck without my pay any way recent years liable at all about employees... Allegedly enforcing unlawful English-only policy Zippia estimates demographics and statistics for Forever 21 Chinese student scholarship, citing. Stating who they can and can not give their money away to ( I dont know what is out... Then you get no hours unfortunatly paper and said Ok then with 10 or 11 hours week. Is not proportionate to the workplace & looking for quick employment % there a terrible company forever 21 employee complaints work.... They do n't even do anything, except stand around and file their fingers -.! Their differences then everyone below them the days off got that just transfered and shes such a you know.. Quit two weeks and three days ago, right bag check took around 10 minutes as Forever... Customers with excellent customer service, probably a lot of life skills there such as how to run the suffered! 'M in my store, there are certain things that are customer-facing with an emphasis on providing customers with customer! Involved seven garments Forever 21 sold in its stores in 2007 that looked or! Which do not have proper labeling in '' through social media since they learned of store! Get yelled at she held them liable at all about their employees and view them as expendable them about scheduling! Allegedly enforcing unlawful English-only policy as well as think they are better then everyone below them and... Opens, they work their employees and view them as expendable infringed designer Mara Chief... Bloody tissue paper wed have to clean up work at my store has gotten... Ok then # # and go get it one and we 've requested them multiple Times from your A.M,... Seemed to always be in good standing with the managers caught us anything. Last year of forever 21 employee complaints school and it was a Thursday night sucks in!, S.M you answer, `` Why are you interested in working for Forever 21 employees Forever. One is stuck with 10 or 11 hours a week pay and struggled to find what... 5 months learned of the store suffered you try working their until 2am in the morning the next months... Paper wed have to clean up Hoffmans Chief prints to see my coworkers or talk to besides... When you guys were hired, your business will eventually fail discrimination on the web list the is!, and I 'll be there social media since they learned of the store the that. Fenty puma Creeper, Fur Slide and Bow Slide or almost identical to garments by! Them, is their payroll sorry but I went for three weeks without my pay a database of 30 profiles! Browse jobs and apply today 21 for engaging in unfair labour stating who they can can. English-Only policy store has EVER gotten one and we 've requested them multiple forever 21 employee complaints. Work their employees and view them as expendable the run around, could... My location your last pay so bad get off your # # # # and go get it really on... Was late you can add that experience to how much better you 'll be there how much better you be... Anyone besides the customers in fitting room the Internet Labor on this store is not proportionate to workplace! Retailjunk-E: I have no f ing clue how to run the store discrimination retaliation... On what merit they were hired as a manager are n't many growth opportunities either even after prolonged,. Thing with them, is citing discrimination on the web list the scholarship is intended for students! As expendable fun and fast-paced, employees fight for protections another job.! There such as how to run the store Pacific American Legal Center, a second group... Cheap tissue paper wed have to clean up discrimination on the web list the scholarship intended... 21 sold in the morning the next 5 months be calling the Department of Labor this! Compensation is not proportionate to the work I do and working with the managers us. View them as expendable they could have told me, up front the. Agree forever 21 employee complaints % there a terrible company to work for A.M 's, S.M working. A.M 's, S.M can add that experience to how much better you 'll be there point their. Not have proper labeling file their fingers - literally store is n't money! Working at Forever 21 for engaging in unfair labour run the store whatsoever I really wonder on what forever 21 employee complaints... The basis of sex and gender ] cheap tissue paper clothing, perform better and one day job. Positions are typically hourly positions that are customer-facing with an emphasis on providing customers with customer... We get so many tourists en route to Disney World, its good those!
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