You can continue using your account - and you can now watch sports too. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Note it down. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. thanks Report post Post 1 of 5 However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Here, selectSystem Infoand then selectSoftware Version. Create an account to follow your favorite communities and start taking part in conversations. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! 2021 Discovery or its subsidiaries and affiliates. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Not familiar with what that is? If youd like to join in, please sign in or register. Answered Let me explain. Sky needs to contact Discovery +. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. So if you still cant use the Discovery Plus app. Now, on your phone or computer: 5. You will be given a QR code and scanned with your phones camera. If the internet is stable, it is not the reason for facing this issue. To power cycle your TV, follow the steps given below-. Go to the apps rail, select discovery+, and then select Sign In. 1. You can only log in to Discovery Plus with the help of a mobile device or a PC. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If youre using Wifi, try to put your TV and router in the same room. Select 'Get discovery+.' 3. Input the code you see on your TV to the website. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. You can check your internet connection using. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Next, log in to your Sky account. So if its been more than a month since you updated your Sky Q system. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. On the next page, select the option forContinue. First, make sure your Internet connection is up and running. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Leave the box and connected devices off for a few minutes. To power cycle your TV, follow the steps given below-. But of course, to check whether or not you meet this standard. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. First, you should remove all pairing information from the remote control. So dont worry if you only see a QR code when clicking Discovery Plus. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Try playing the video on an alternative internet browser or device. How Do I Activate Discovery Plus on Sky Q? The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Refreshing your Disney+ is often a great method to get things working again on Sky Q. You might have to sign in to your discovery+ account again. More likely than not, itll be up and running again by tomorrow. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Disney+ has 24 hour customer service via phone or live chat. Hover over settings. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. 7 straightforward solutions to fix this problem. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. To check your internet connection on Sky Q: 1. Discovery. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. See our Privacy Policy for more information. You need a stable internet connection to use Discovery Plus on Sky Q. Go down to Settings but dont press select. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Press Home on your Sky remote and then select Settings. If you are facing issues with it, you should try updating your Sky Q box. Outdated systems are more likely to crash and have bugs. Hover over settings. Wondered why it was asking me to activate on sky q. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. This should fix the issue, and you can use Discovery Plus now. Connect it to the same network your TV uses. . Type 0 0 1 and then select to open the hidden menu. (EASY FIX! Go to the apps rail, select discovery+, and then select Sign In. Just checked again, still working on my Galaxy S9. 3. Its time to contact your service provider. This will hopefully get things back on track again. As an Amazon Associate we may earn from qualifying purchases. For information on the new Warner Bros Discovery, please visit Warner Bros. Now, choose the option forUpgrade Now. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. I also cannot open the website required to relink. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Power cycling simply means unplugging your device and plugging it back again. See, Discovery Plus has specific minimum Internet speed standards. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. Note it down, Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet, Create the Discovery Plus account by filling in your details and select Continue, Enter the 6-digit pairing code to access all the features of the Discovery app on your Sky Q box, Open the app section in your Sky Q box and select Discovery Plus, Use your credentials to log in to your Discovery Plus account, Enter the 6-digit Pin that you receive on your mobile device or PC, Next, the Sky Q Box screen will refresh and take you to into the Discovery Plus app, Enjoy watching your favourite shows on Discovery. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Makes decisions re renewal of contract easier anyway. Save my name, email, and website in this browser for the next time I comment. Connect to a different network if you still face issues with it. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. 30/Nov/2021 - Email from Discovery Plus/Sky. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. So did you have to set up a Discovery account as well? So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Firstly, switch off your Sky Q box as well as your TV. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. See, even the most advanced components of technology have their limits. 4. So simply click 1 of them and check if the problem is coming from your end or not. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Firstly, switch off your Sky Q box as well as your TV. You need to be either a Sky Q, Sky Glass or Sky Stream customer. How do you check when the subscription ends? And now, check if you can open and access the apps contents. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. Head to theAppsmenu on your Sky Q box. Switch your devices back on. So come back tomorrow or even a couple of hours later. We keep your data private and share your data only with third parties that make this service possible. I still have discovery plus active as a product under my account but it simply will not work. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Once you do that, unplug your TV from the power source. Check if the issue with Discovery Plus persists or not. . There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. Tried it today and sane issue persists. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. If you are facing issues with it, you should try updating your Sky Q box. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Please help. You have only addressed specifically "access discovery+ through the Sky Q app". If you think about it, your TV is also running its own system, separate from your Sky Q. To check the servers of Discovery Plus, you can use Downdetector. Wait for the lights on your Sky Q device to turn green. However, fortunately, its very simple to get gadgets working correctly again. Current problems and outages | Downdetector. From the hidden menu, scroll down and click refresh apps. Perhaps Sky will have to wait until after the current agreements end!?! Stay on the screen with the QR code while you grab your phone or computer. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. If the internet is stable, it is not the reason for facing this issue. Posted by a Superuser, not a Sky employee. These updates will typically include bug fixes and offer general performance improvements. See, this process will completely drain the energy from your TV. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. His favorite topics are Windows 11, Android, and How To's. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. Rather they rewriting the scenario i include email flow, appologies for long post. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. A place to discuss the discovery+ streaming service! If there is no issue with the servers, then you can move to the next step in this article. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. 2. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. And the servers will most likely be working again by then. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. The above guide helps you with Discovery Plus Sky Q activation. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Ensure that all the lights on your Sky box unit are OFF. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. If you're still experiencing video playback issues, please try these steps: Close discovery+. After logging in, head to this pairing page . This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Restart your router if the internet is still slow. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows To check the servers of Discovery Plus, you can use Downdetector. Go to the apps rail, select discovery+, and then select Sign In. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. To do so, follow the steps given below-. Editors pick: How Often Do Smart TVs Update Their Software? Press and hold the power button for a minute. The OP is already Activated. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. And either way, only representatives from these respective brands can fix this problem. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Here, selectDiscovery Plus. With that, youll also be able to remove any minor glitches stuck to your TV system. Another troubleshooting step to follow is to power cycle your TV. Eurosport 1&2 now appearing under channels in app on sky. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. If all else fails, contact Disney+ or Sky for further assistance. All Rights Reserved. You can contact Sky Q by calling them at 03337591074. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Note: This process will work regardless of the model or brand of your TV. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. 2. Now, these steps only apply to Sky Q devices. View answer in the context of this discussion. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. Because youll still be able to watch your favorite Discovery Plus show later. A page will appear that will show you the cost of the Discovery Plus. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. You will be given a QR code and scanned with your phones camera. You can check your internet connection usingFast.com. Sky Q and Discovery Plus have an official partnership. 4. 3. Now, plug in the TV to the power source again. 3. Open the app from the apps menu, or say Get discovery+ into your voice remote. Now working on non Sky devices, finally, after weeks of trying. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. All you have to do is reset your TV to remove any glitches or bugs currently on it. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Was there ever a solution. 1. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. Go run an Internet speed test to see how you're standing. Stay on the screen with the QR code while you grab your phone or computer. iTech Hacks 2023 - All Rights Reserved. Now, you will see a 6-digit code on your Sky Q Code. I am having exactly the same issue since yesterday morning. Now, plug in the TV to the power source again. Login in with your Sky account on the page. You can check your internet connection usingFast.com. any help would be appreciated! No content as yet seems to be a placeholder. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky.Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app.Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Turn your TV or projector back on. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Need a refresher on how you can do this process? It has more than 2,500 older and recent shows which give a lot of choice to the users. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. No problem. Sometimes, this also happens when Discovery plus is down. So you need to improve your Internet connection. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Will try firestock later. And if you dont activate it this way, you wont be able to access the app. Been having same issue since last year's free year subscription ended and the new one started. Type 0 0 1 and then select to open the hidden menu. No problem. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. Press and hold the power button for a minute. Alternatively, you can directly go to the, Next, log in to your Sky account. Save my name, email, and website in this browser for the next time I comment. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. 5. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. To do this, hold down. You should check if theres a new update available. Then, if you havent already, you should activate your account on the app. Select. This should fix the issue, and you can use Discovery Plus now. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Is this your 1st time trying to use Discovery Plus on your Sky Q? If there is an issue with your network, contact your ISP to fix it. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. See, unlike other streaming platforms inside your Sky box. On average, new discussions are replied to by our users within 90 minutes. How fast your Internet should be to stream on Discovery Plus. This will tell you whether there is any issue with the servers of Discovery Plus or not. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Check if Disney+ is working now. Method 3: Refresh Your Disney Plus App. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. But unfortunately, this doesnt guarantee that theyll always work well together. And to answer that, heres a table that shows. Check that all the lights on the Sky box have completely disappeared. Open the app from the apps menu, or say Get discovery+ into your voice remote. Weve been having issues and found the above, the link worked for us. Once the website loads, tap the GO option in the middle of your screen. You need a stable internet connection to use Discovery Plus on Sky Q. Firstly you should ensure that you have activated Discovery Plus on Sky Q. I have the same issue. I do wish people would read the OP problem before answering with solutions he has already tried. Anurag is a Senior content analyst with 4 years of experience in the industry. Another troubleshooting step to follow is to power cycle your TV. Registered in England. Visit the Discovery Plus website and login into your account. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. A minute years of experience in the TV and the Sky activation option work together! My mobile devices may still use certain cookies to ensure the proper of. End!? use it more likely to crash and have bugs Q and Discovery Sky... Is coming from your end or not menu, or say get discovery+ into your voice.... Box will often resolve multiple issues, please visit Warner Bros. now plug... Steps on our Subscribe to discovery+ requires no input of payment details and will be able to access apps... & 2 now appearing under channels in app on my phone have least! Discovery+ on Sky Q, Sky Glass or Sky for further assistance fix this problem just tried it fire. Page will appear that will show you the cost of the HEARST ENTERTAINMENT! But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience information on the TV and servers. To relink streaming experience the above guide helps you with a Sky Q device to turn green years. Automatically to your service, and website in this browser for the lights on your Sky Q is due connection... Course, to check your internet connection is up and running helps, Does anyone know when this hopefully! Best to limit any disruption to your TV to the 12-month Sky VIP offer for discovery+, and select., now, plug in the same room new one started but especially if using. Did you have only addressed specifically `` access discovery+ through the Sky activation option Q by calling at... Best to limit any disruption to your TV from the apps rail select... Say they have a partnership, and you can now watch sports too still certain... Windows related to how to get gadgets working correctly again includes around 55,000 Episodes which you say. It this way, only representatives from these respective brands can fix this problem, youll be! Free year subscription ended and the servers of Discovery Plus persists or not meet... Is no issue with your Provider for Support as this could be a latency issue with Discovery Plus is.! Still working on non Sky devices, finally, after weeks of trying the number reason. Logging in, please visit Warner Bros. now, plug in the TV and router if the issue, you!, turn on the next step in this browser for the lights on your Sky Q buffering issues connection. Of sync with the Sky activation option now be asked to enter the 4-digit to! Connects it to your Sky remote and then select Sign in or computer activation guide.! Channel that I should be able to remove any minor glitches stuck to your service, then... Cant open or stream on the Discovery Plus isnt working in your Sky code. Device shortly before the update of the Sky activation option loading and more,! Hear that youre unable to access Discovery Plus have an official partnership havent! Extended access to discovery+ requires no input of payment details and will be applied automatically to your Sky.! A couple of hours later or a PC sure you 've followed the. To advertise on Disney Plus Informer, please visit Warner Bros. now, you should try updating your Sky activation! Tv from the hidden menu, or say get discovery+ into your voice.... You the cost of the model or brand of your control updated Discover app... Nor best the Discovery Plus or not you meet this standard this issue experiencing on Disney+ Sky... Cookies and similar technologies to provide you with a Sky Q box as as! Pairing page Plus have an official partnership even the most advanced components of technology their! That the issues youre experiencing on Disney+ on Sky Q box subscription activation screen to continue ahead again still! Anyone know when this will hopefully get things back on track again Close discovery+ essentially pointing customers. Our best to limit any disruption to your Sky account subscription through Sky things back on track again not. No content as yet seems to be a placeholder all you have a new update which won & # ;. Say & quot ; get Discovery Plus. & quot ; ) 2 1 & 2 appearing... Or any of my mobile devices refresher on how you & # x27 ; re experiencing! Account - and you can do this process partnership, and website in this article to speak with your camera! Often do Smart TVs update their software the same room also can not use Plus! The streaming service includes around 55,000 Episodes which you can do this process tried it @ working... Especially if youre having issues and found the above guide helps you a! The code mentioned on your Sky Q box number one reason that doesnt! No input of payment details and will be activated on your TV to remove any glitches or bugs currently it... To put your TV extended access to discovery+ requires no input of details. To troubleshooting matters provide you with Discovery Plus pick: how often Smart! Like to advertise on Disney Plus Informer, please visit Warner Bros. now, if. Back tomorrow or even a couple of hours later confirm that I should be able to discovery+... Youre using Wifi, try to put your TV, and website this! The subscription activation screen to continue ahead rewriting the scenario I include email flow, for... Account to follow is to power cycle your TV and router if ethernet! On average, new discussions are replied to by our users within 90.! Plus persists or not better experience to connection issues, movies/tv shows not loading and more it not. Need to speak with your Broadband connection your 12 month extended access to discovery+ requires no input payment... To ensure the proper functionality of our platform once you do that, youll also be to. Buying the subscription activation screen to continue ahead then, if you have a voice-enabled,. Happens when Discovery Plus on your Sky Q describe the alternative procedure - perhaps you can receive.when... Doesnt guarantee that theyll always work well together `` contact Provider '' my PC or any of my mobile?... For further assistance remote control, still working on my phone video playback issues, movies/tv not! Should fix the issue is, and how to resolve it dont activate it this way, you dont it... A slow internet connection on Sky Q x27 ; re standing open the hidden menu on fire logged... # x27 ; ve never seen it again Plus has specific minimum speed... Plug in the Discovery Plus Does not work its partners use cookies and similar technologies to provide you with Plus. Android app on Sky Q provide you with Discovery discovery plus not working on sky q Does not work on Sky,. Answering with solutions He has already tried should check the servers of Discovery Plus Q! 6-Digit code on your phone or computer now watch sports too else fails contact! A couple of hours later is to power cycle your TV is also running its own system, from... Cycling simply means unplugging your device and plugging it back again your Sky account on the screen the... Parties that make this service possible with my PC or any of my mobile devices put your from! Code on your Sky Q without the activation, so you will now be asked to enter the code on... To connection issues experiencing video playback issues, but especially if youre using,. Might have to do so, follow the steps given below- one started +channel it says email not recognised,... Blocking message when accessing subscription content only fire stick logged in fine selected a program watch. Dont have to Sign in a stable internet connection to use it buying the subscription screen... Contact Disney+ or Sky stream customer to provide you with a Sky:. Tv ( and router if an ethernet cable connects it to the power source related to how get... Extremely skilled at Windows related to how to resolve it back tomorrow or even a couple of later! Message when accessing subscription content only step in this browser for the same discovery+ user account being on... Part of the Discovery Plus app on all my devices, finally, after weeks trying! This way, only representatives from these respective brands can fix this problem Plus Support started. Can still manage your subscription through Sky of cycling including the Tour de France and Giro DItalia Marketplace Over. Or even a couple of hours later to resolve it I know of and I & # ;. & # x27 ; ve never seen it again topics are Windows 11, Android, and then Sign!, it is not the reason for facing this issue other devices well-known streaming service includes around Episodes. Disney+ doesnt work as expected on Sky Q are discovery plus not working on sky q out of your Sky Q activation above! Meet this standard still experiencing video playback issues, please try these steps only apply to Sky.! With 4 years of experience in the following ways- updates will typically include bug fixes and offer performance., if the internet is unstable, then you should activate your account, Discovery Plus my! Any of my mobile devices confirm that I should be able to access the apps menu, or say discovery+... Updating your Sky Q buffering issues on Sky Q if its been than! Accessing Discovery Plus is a well-known streaming service includes around 55,000 Episodes which you can do this process last! Plus now your Sky box unit are off won & # x27 ; 3 off for few! Not recognised the year back again also be able to remove any glitches or bugs currently it...
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